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All personalised jewellery cannot be returned. Please ensure you check the spelling is correct before proceeding.
Every piece of Lucy Morton Jewellery is made to order. Please allow up to 2-3 weeks until we can send this beautiful piece to you. It will be worth the wait and made especially for YOU!
Dispatch + Delivery
All Lucy Morton Jewellery is handmade to order; we aim to dispatch your order within approximately 2-3 weeks. If you need a piece of jewellery sooner than the normal dispatch time please contact us to discuss further.
This term of sale does not affect your statutory rights.
Delivery costs for the UK and Spain are charged a flat rate of £5.00 or FREE for orders more the £100.00
European orders are charged a flat rate of £10.00 and all other international orders are charged at £20.00
When your jewellery has been dispatched you will be notified and issued with a tracking number.
Delivery times will vary, however for UK and European orders we attempt to deliver within 7 days. For international orders you should expect no longer than 3 weeks.
All bespoke, hand stamped and personalised Lucy Morton Jewellery cannot be returned. For hygiene reasons earrings cannot be returned, unless faulty upon receipt.
For any other returns please send us an email within 7 days of receipt of your order. Jewellery must be unworn, in original packaging and in perfect condition. The customer is responsible for the cost and safe return of the order, we cannot refund postage costs.